Network Maintenance

Network Maintenance

18-08-2017 00:00:00 - 18-08-2017 07:00:00

Due to unforseen circumstances we were unable to complete all tasked scheduled in the network maintenance on August 10th. Therefor, we will perform maintenance on Friday, Augst 18th between 0.00h and 7.00h to complete these tasks.

During this maintenance a number of network devices will be moved to a different location and several network connectionswill be moved. This maintenance is neccessary to enable further growth of BIT’s network.

The following services will be affected:

  • customers using BGP routing with BIT will see one of the BGP sessions down for some time. Sessions with our router in BIT-1 will remain operational.
  • all network connections can experience short disruptions of a few seconds during switchover to alternative paths
  • customers with a VLAN between BIT-2 and InterXion Science Park (formerly known as SARA) or Equinix AM7 (formerly known as Telecity 2) will experience one or more disruptions of several minutes
  • customers with their own AMS-IX connection via BIT will experience a disruption on this connection
  • customers with a 10Gbps connection on ‘aggr-sw1.bit-2a.network.bit.nl’ (this can be found on your invoice) will experience a disruption of this connection of several minutes.
  • the ‘Pinnen over IP’ service is unavailable for some time
  • customer internet connection via NDIX or Eurofiber will be disrupted for a longer period of time
  • VLANs to Solcon will be disrupted for some time. Wavelengths toSolcon will remain operational.
  • Wavelengths between BIT-2 and InterXion Science Park (formerly known as SARA) will be shortly disrupted

Of course, we aim to reduce the customer impact of this maintenance to a minimum. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.


Update 07.00am: maintenance has ended. All customers should have working connections. We're still making sure that everything is working as i should be, but this should not affect connections.

If you still have connection issues or any other questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.