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Emergency maintenance BIT-2B UPS B-feed
02-05-2019 00:00:00
- 02-05-2019 07:00:00
Urgency: Emergency
Affected services: Equipment in BIT-2B
Expected impact: Possible loss of power redundancy
Customer intervention required: No
Reference number: 162324
Contact: +31 (0)318 648 688, support@bit.nl
Summary:
On Thursday the 2nd of May between 0.00 and 7.00h our UPS-set supplier will be performing emergency maintenance on the B-feed of the UPS in BIT-2B. During the entire maintenance one power feed will be available at all time.
Details:
During the maintenance our supplier will reboot the B-feed of the UPS because of internal communication errors. To do so, the B-feed of the UPS will be put in bypass mode. We do not expect any disruption in the power supply of the B-feed, but it is possible that the ATS in your rack (if applicable) will switch to the other power feed. In case of disruption of the power feed, which we do not expect, the other feed will be available as normal.
Since there have been problems with this communications module before, we will replace this module in another maintenance window as soon as the replacement hardware is available. This maintenance window will be announced as soon as we have the replacement hardware available.
Update placed at 02-05-2019, 01:05h
This maintenance is finished. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Affected services: Equipment in BIT-2B
Expected impact: Possible loss of power redundancy
Customer intervention required: No
Reference number: 162324
Contact: +31 (0)318 648 688, support@bit.nl
Summary:
On Thursday the 2nd of May between 0.00 and 7.00h our UPS-set supplier will be performing emergency maintenance on the B-feed of the UPS in BIT-2B. During the entire maintenance one power feed will be available at all time.
Details:
During the maintenance our supplier will reboot the B-feed of the UPS because of internal communication errors. To do so, the B-feed of the UPS will be put in bypass mode. We do not expect any disruption in the power supply of the B-feed, but it is possible that the ATS in your rack (if applicable) will switch to the other power feed. In case of disruption of the power feed, which we do not expect, the other feed will be available as normal.
Since there have been problems with this communications module before, we will replace this module in another maintenance window as soon as the replacement hardware is available. This maintenance window will be announced as soon as we have the replacement hardware available.
Update placed at 02-05-2019, 01:05h
This maintenance is finished. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.