Emergency maintenance BIT-2B UPS B-feed

Emergency maintenance BIT-2B UPS B-feed

03-05-2019 00:00:00 - 03-05-2019 07:00:00

Urgency: Emergency

Affected services: Equipment in BIT-2B

Expected impact: Possible loss of power redundancy

Customer intervention required: No

Reference number: 162324

Contact: +31 (0)318 648 688, support@bit.nl


Summary:

A defective communications module of the UPS for the B-feed in BIT-2B will be replaced. During this maintenance one power feed will remain available at all time.


Details:

Due to repeated problems with the communications modules of the UPS for the B-feed of BIT-2B these modules will be replaced. To safely replace the modules, the UPS will be shut down. The load on the B-feed will be moved to the UPS for the A-feed. We do not expect any  disruption in the power supply of any power feed, but it is possible that the ATS in your rack (if applicable) will switch to the other power feed. In case of disruption of mains power to the A-feed UPS, this UPS has enough battery capacity to switch to generator power. During  load switching moments we will be running on generator power as a precaution. This will negate possible phase differences and the UPS'es will have to be bypassed during the load switching moments.
Update placed at 03-05-2019, 04:54h
This maintenance is finished. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.