- 01-04-25BIT as a Service
- 26-03-25Internetproviders verliezen rechtszaak over blokkeren websites
- 19-02-25BIT introduceert server-side e-mailfiltering met Sieve
- 06-02-25Shared hosting wordt opgefrist
- 28-11-24ECOFED uitgeroepen tot publieksfavoriet bij Computable Awards
- 21-11-24Een goede cloud heeft een kundige dirigent nodig
- 17-10-24ECOFED wint ICT Innovatieprijs Regio Foodvalley 2024
- 01-08-24BIT geeft kaarten weg voor F1 in Zandvoort
- 24-04-24Status.bit.nl in nieuw jasje!
- 12-04-24Nieuw bij BIT: GPU hosting
Reduced availability switches BIT-2D
13-12-2019 17:13:46
- 13-12-2019 18:35:00
Status:
opgelost
Since approximately 17:00 hrs we are experiencing issues with the switches in BIT-2D. Some of the ports on these switches are not available for short periods of times. Our engineers are troubleshooting this issues with the vendor of the switches.
Follow the incident on our website for updates concerning this incident.
Update placed at 17:30 hrs
We will downgrade the firmware of the switches. These downgrades will take place one switch after the other. Customers with redundant uplinks should not experience downtime as a result of these downgrades. Customers with single uplinks will experience a downtime of 15 minutes. Since there customers at this moment are experiencing problems, we will have to downgrade as soon as possible. The downgrades will start at 17:45 hrs.
Update placed at 18:15 hrs
The first switch has been downgraded and has succesfully booted. The downgrade of thesecond switch is running now.
Update placed at 18:30 hrs
The second has been downgraded and succesfully booted since. Both switches are back in normal production. Logs have been collected and sent to the vendor. We will jointly investigate the logs.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 318 648 688 or by email on support@bit.nl.
Follow the incident on our website for updates concerning this incident.
Update placed at 17:30 hrs
We will downgrade the firmware of the switches. These downgrades will take place one switch after the other. Customers with redundant uplinks should not experience downtime as a result of these downgrades. Customers with single uplinks will experience a downtime of 15 minutes. Since there customers at this moment are experiencing problems, we will have to downgrade as soon as possible. The downgrades will start at 17:45 hrs.
Update placed at 18:15 hrs
The first switch has been downgraded and has succesfully booted. The downgrade of thesecond switch is running now.
Update placed at 18:30 hrs
The second has been downgraded and succesfully booted since. Both switches are back in normal production. Logs have been collected and sent to the vendor. We will jointly investigate the logs.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 318 648 688 or by email on support@bit.nl.
