Emergency maintenance MySQL servers and network stats server

Emergency maintenance MySQL servers and network stats server

19-10-2023 18:30:00 - 19-10-2023 20:30:00

Urgency: Urgent
Affected services:
- Shared MySQL5 server
- Shared MySQL8 server
- Network stats in portal
Expected impact:
- Both MySQL servers will be unavailable for a short period of time
- Many websites on shared hosting will not function as to be expected
- No network stats available in portal for the maintenance period
Customer intervention required: No
Reference number: 187996

Summary:
The MySQL and network stats server will be transferred to another hypervisor and will not be available during that period.

Details:
As a result of a broken hypervisor some virtual machines need to be moved to another hypervisor. Those services that are not built in a cluster will not be available for a limited period of time.
Update placed at 18:51
This maintenance was completed succesfully at 18:51 hrs. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.