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Outage mobile connectivity via BIT APN
24-05-2024 13:37:12
- 27-05-2024 08:30:00
Status:
opgelost
Since 4:18h this morning Vodafone is experiencing an outage which causes mobile internet connectivity via the BIT APN to be disrupted. Vodafone is investigating this issue.
Update placed at 24/05/2024, 14:45
Around 14:36 we saw an increase in traffic via the interconnect with Vodafone. Restarting the mobile devices that we tested with has resulted that those devices had a working connection via the BIT APN. We did not yet get confirmation from Vodafone that the problem is indeed resolved.
Update placed at 27/05/2024, 08:30
We did not get feedback regarding the problem from Vodafone, we called to get some. The problem was resolved last saturday according to Vodafone. We see it working for multiple days now.
Update placed at 24/05/2024, 14:45
Around 14:36 we saw an increase in traffic via the interconnect with Vodafone. Restarting the mobile devices that we tested with has resulted that those devices had a working connection via the BIT APN. We did not yet get confirmation from Vodafone that the problem is indeed resolved.
Update placed at 27/05/2024, 08:30
We did not get feedback regarding the problem from Vodafone, we called to get some. The problem was resolved last saturday according to Vodafone. We see it working for multiple days now.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.