- 04-12-24Shared hosting database server issue
- 09-10-24Disruption hypervisor
- 15-09-24[RESOLVED] temporary increase of temperature in BIT-2A
- 10-09-24[resolved] Short interruption smtp.bit.nl
- 28-08-24[resolved] Partial networkdisruption BIT-2A
- 24-08-24Outage customer virtual machines
- 06-08-24Broken hypervisor
- 12-06-24Unneeded messages sent to customers from our monitoringsystem
- 24-05-24Outage mobile connectivity via BIT APN
- 05-02-24VDC and VM management environment briefly offline (solved)
Outage customer virtual machines
24-08-2024 10:27:29
- 24-08-2024 11:00:15
Status:
resolved
Due to an outage on one of our hypervisors some customer virtual machines are unavailable. Engineers are currently fixing the problem. We'll update this ticket with more information once it's available.
Update placed at 24/08/2024, 10:50h
The hypervisor rebooted for yet unknown reasons. As a precaution engineers are moving all virtual machines that were running on that hypervisor to other hypervisors in the platform.
Update placed at 24/08/2024, 11:00h
All virtual machines have been moved to other hypervisors. Virtual machines managed by BIT have been checked if they're operating correctly. Further investigation will be made to identify the cause of the unexected reboot, and if needed actions will be taken.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Update placed at 24/08/2024, 10:50h
The hypervisor rebooted for yet unknown reasons. As a precaution engineers are moving all virtual machines that were running on that hypervisor to other hypervisors in the platform.
Update placed at 24/08/2024, 11:00h
All virtual machines have been moved to other hypervisors. Virtual machines managed by BIT have been checked if they're operating correctly. Further investigation will be made to identify the cause of the unexected reboot, and if needed actions will be taken.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.