- 04-12-24Shared hosting database server issue
- 09-10-24Disruption hypervisor
- 15-09-24[RESOLVED] temporary increase of temperature in BIT-2A
- 10-09-24[resolved] Short interruption smtp.bit.nl
- 28-08-24[resolved] Partial networkdisruption BIT-2A
- 24-08-24Outage customer virtual machines
- 06-08-24Broken hypervisor
- 12-06-24Unneeded messages sent to customers from our monitoringsystem
- 24-05-24Outage mobile connectivity via BIT APN
- 05-02-24VDC and VM management environment briefly offline (solved)
Disruption hypervisor
09-10-2024 13:27:46
- 09-10-2024 13:45:00
Status:
resolved
One of the hypervisors in our cloud got disrupted around 13:22 hrs. The virtual machines on this hypervisor will be transferred to other hypervisors and will become available within minutes. Follow the incident on our website for updates concerning this incident.
Update placed at 13:37 hrs
The disruption was the result of a human error which got fixed before the virtual machines were transferred. All the VM's are available again. Machines where BIT hass access to are checked and in working order. Customers with machines where does not have access might need to check their machine(s) themselves.
We will investigate possibilities to prevent such a human error to be made again.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Update placed at 13:37 hrs
The disruption was the result of a human error which got fixed before the virtual machines were transferred. All the VM's are available again. Machines where BIT hass access to are checked and in working order. Customers with machines where does not have access might need to check their machine(s) themselves.
We will investigate possibilities to prevent such a human error to be made again.
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.