Maintenance mail services and shared webhosting services

Maintenance mail services and shared webhosting services

31-10-2024 00:00:00 - 31-10-2024 06:00:00

Urgency: Planned
Affected services:
- incoming BIT mailservice (SMTP)
- outgoing BIT mailservice (MX), including bSMTP, spamfiltering and virusfiltering
- IMAP and webmail service
- BIT portal
- upload service for shared webhosting (upload.bit.nl)
Expected impact:
- several disruptions of listed services
Customer intervention required: No
Reference number: 194474

Summary:

BIT's mail services are being moved to a new set of load balancers. During this migration, the services will experience several short interruptions (expected to last approximately 1 minute each time). In addition, the BIT portal and upload.bit.nl will be unavailable for a few minutes.


Details:

During this maintenance, the services supporting the mail system will be moved. During the interruptions, it will not be possible to send, receive, or retrieve emails. No mail will be lost.

During the migration of upload.bit.nl it will not be possible to update websites on the shared webhosting platform.
Update placed at 31/10/2024 03:05
This maintenance was completed succesfully at 03:00 hrs. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.