Emergency maintenance DWDM equipment in Interxion AMS9

Emergency maintenance DWDM equipment in Interxion AMS9

12-02-2025 00:00:00 - 12-02-2025 03:00:00

Urgency: Emergency
Affected services:
- Internet access
- Customer wavelengths between BIT-2 and Interxion Science Park
Expected impact:
- Limited chance of disruption of internet traffic
- Disruption of wavelengths between BIT-2 and Interxion Science Park
Customer intervention required: No
Reference number: 196589

Summary:

A booster card in the transmission equipment in Interxion AMS9 will be replaced, which will disrupt all connections on this device. Internet traffic handled by this device will be rerouted prior to this maintenance. Customers with a wavelength on this path provided by BIT will have their link disrupted for several minutes.


Details:

Measurements indicate that the booster in the DWDM equipment in AMS9 is not amplifying properly, which results in a higher chance of disruptions. We will replace the card with a spare part. As a result of the swap, the link between BIT-2A and AMS9 will be disrupted.
Update placed at 12/02/2035, 01:45
This maintenance was completed succesfully at 01:30 hrs. If you have any questions regarding this maintenance, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.