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Network issues
13-05-2015 12:36:03
- 13-05-2015 13:48:53
Status:
opgelost
Around 12:25h we experienced a major outage on our network. Impact and cause is being investigated.
Update placed at 12:40
There are strong pointers that more providers experience issues. (Part of) our services are coming back online.
Update placed at 12:50
All our services are available again. Because other parts of the internet still experience some issues, not all users might be able to connect to our services. The outage is caused by problems on AMS-IX, one of the internet exchanges where BIT has presence. Update placed at 13:48
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
Update placed at 12:40
There are strong pointers that more providers experience issues. (Part of) our services are coming back online.
Update placed at 12:50
All our services are available again. Because other parts of the internet still experience some issues, not all users might be able to connect to our services. The outage is caused by problems on AMS-IX, one of the internet exchanges where BIT has presence. Update placed at 13:48
The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.