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Virtual machines not manageable via portal
19-10-2015 12:17:38
- 19-10-2015 13:28:38
Status:
opgelost
At this moment we are having an issue that virtual machines are not manageable via our portal. The communication between our portal and the virtualisation backend is disrupted. Our engineers are trying to find out the cause of this problem.
The virtual machines are active and accessible. It is possible for our engineers to manage these virtual machines.
If needed we can start, stop or reboot a virtual machine on your request.
Follow the incident on our website for updates concerning this incident.
Update placed at 19/10/2015, 13:28
The communication problems have been resolved, management of virtual machines via our portal works normally again. The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.
The virtual machines are active and accessible. It is possible for our engineers to manage these virtual machines.
If needed we can start, stop or reboot a virtual machine on your request.
Follow the incident on our website for updates concerning this incident.
Update placed at 19/10/2015, 13:28
The communication problems have been resolved, management of virtual machines via our portal works normally again. The incident has been resolved. If you have any questions regarding this incident, please contact the Customer Care department by phone on +31 (0)318 648 688 or by email on support@bit.nl.